Prevention & Precaution – Coronavirus (Covid-19) Response


In light of the unfolding situation around Coronavirus (Covid-19) I wanted to provide an update as to the precautions and contingencies I am putting in place to help ensure I’m working ethically and safely. Please do get in touch via email, text or phone if:

  • you are a current client who has any concerns or questions
  • you are looking for counselling and have questions in light of the present circumstances

Please note: If you are a current client of mine, please assume that sessions will continue as normal unless you hear otherwise from me.


Currently I am following the advice of the government, NHS and my professional body (BACP) and will continue to do so as this is updated. I would ask that you also take care to follow the current NHS ( and government ( guidance and take all necessary precautions when coming to counselling, to prevent the spread of the virus.

What I will do if I (or anyone else in the building) is symptomatic:

If I am symptomatic (or if anyone else in the building is) I will follow NHS 111 guidance and will keep you updated by text, phone call or email if I need to postpone or cancel any sessions. If I become unwell I may need to take an unplanned break from counselling. We can discuss together what other resources and support you can access to support you in this instance.

What I would like you to do if you are symptomatic:

Coronavirus symptoms include a cough, high temperature and shortness of breath. If you think you might have coronavirus, display any flu-like symptoms or have travelled back from a high-risk area please use the NHS 111 service to find out what to do and follow their advice.

To prevent the spread of the virus, please do not attend counselling if you are showing symptoms and/or have been advised to self-isolate. Please keep me updated if possible via text, phone call or email.

Alternative options for counselling if the virus becomes more widespread:

In the event that it becomes necessary to suspend face-to-face sessions to prevent the spread of the virus, I will offer telephone counselling sessions as an alternative. We can discuss together the difference(s) of this type of counselling, and whether or not you feel this will be suitable for you.

In the event that either one of us experiences symptoms of coronavirus the best option may be for us to take a break from therapy entirely until fully recovered.

When I might need to share your details:

In the event that I contract coronavirus, I may be obliged to inform the health authorities of everyone I have been in contact with. In this case, I may need to share your name and contact details. Please note: I will not need to say that I am your counsellor or to share the context I know you in. However, you may be contacted by the health authorities.

If you have any questions please do get in touch. Take good care.

~ Polly

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